Bought a cell phone and it was not downloading playstore, Whatsapp etc... they refused to change the phone or give me a refund. Stay away from this store!! They also lied and said the pgine was damaged. Which it was not... they made every excuse not to help. I am from South Africa and this phone was a gift... 2 weeks later my parents visited Dubai... they made my parents wait over 1hr 45mins just to be helped. Do not waste your time and money at this store.